How do we turn a customer's idea into a shipment?

Receive inquiry from client:

Dear Alice,After Greetings!!!

Kindly quote us for the below  mentioned requirements,

Further Communication:

Hi Alice,

Thank you for your response. 

Can I get the product manuals and approval certificates.

It is mandatory for the tender.

..............................................................

Dear Mr. Senthilkumar.M,

I send you the product manuals in both " PDF " form and " word " form. 

I also send you the quotation in " excel " form. So that you can edit it if necessary.

Best regards

Alice J.

Dear Mr. Senthilkumar.M,

Here I enlosed the certifications.

Best regards

Alice J.

.......................................................................

Hi alice,

The product review is going on with end user.now they asked below points,

1)product code or item code

2)warranty terms

3)what is the lifetime ?

4)we can get some few sample hose

Regards,

Senthilkumar.M

....................................................................

Dear Mr. Senthilkumar.M,

Please check our answers in below email.

1)product code or item code - We add the code into quotation list.

2)warranty terms - within 1 year after our clients receive the hose.

3)what is the lifetime ? - 1 year.

4)we can get some few sample hose - We will prepare 1 meters sample of 3/4" and 1"hose, is it OK?

......................................................................

Client Confirm the Order:

Hi Alice,

After Greetings!!!

Thanks for your swift response.

We have attached our purchase order for your ready reference.

Our end user asking delivery time is max 45days

Kindly do the needful.

Regards,

Senthilkumar.M

.....................................................................

Receive Client's Bank Slip:

Hi Alice,

We have attached the bank copy for your ready reference.

Regards,

Senthil Kumar

......................................................................

Hello Mr. Senthilkumar.M,

Thanks for the bank slip, I will inform you as soon as our accountant received the deposit payment.

Best regards

Printing Information Confirm:

Hello Mr. Senthilkumar.M,

Our accountant received the deposite payment for the fuel dispenser hose order the day before yesterday. 

Production department will arrange production ASAP. 

Normal printings on our hose surface is:  GASOLINE FUEL DISPENSER HOSE  3/4″ W.P. 16 BAR/232PSI.

Is it OK for you?

........................................................................

Hi Alice,

Normal printing is ok.

As per client request Pls complete the order asap.

Regards,

Senthilkumar.M

......................................................................

Shipment:

Senthilkumar,

Thanks for the information.

We'll arrange shipment as soon as we can. 

Yes, these original documents will be provided for shipment clearance. 

Best regards